Terms of Service

Last updated: October 23, 2025

Welcome to Medical Visa India International Patient Services ("we", "our", or "us"). By using our website (https://medicalvisaindia.international-patient.com/) and related services, you agree to be bound by the following Terms of Service. Please read these terms carefully. If you do not agree with any part, please do not use our site or services.

1. Service Overview and Eligibility

  • We provide medical visa facilitation, healthcare travel coordination, and support for international patients seeking treatment in India.
  • We do not provide direct medical advice, diagnosis, or treatment. All medical decisions are made by licensed healthcare providers in affiliated hospitals.
  • Our services are for users aged 18 years or older, or those with legal guardian consent.
  • You agree to provide accurate, current, and complete information as required.

2. Information and Advice

  • Content on this website is for general information and does not replace medical advice, diagnosis, or guarantee treatment outcomes.
  • Users must consult certified healthcare professionals for all health concerns.

3. Advertising and Compliance

  • Our content, ads, and services comply with Indian law and Google Ads policies, including restrictions on healthcare advertising and verified certifications.
  • We do not use sensitive health information for advertising or retargeting, in accordance with Google's policies.
  • Promotional communications are sent based on your explicit consent, and you may opt out at any time.

4. User Conduct

  • Use the site and services lawfully. Do not misuse, disrupt, or attempt unauthorized access to any part of our website or data.
  • Do not submit sensitive information through unsecured or public channels.
  • Fraudulent or abusive activity may result in termination of access.

5. Coordination with Third Parties

  • We facilitate connections with healthcare providers, hospitals, embassies, and travel services for visa and treatment arrangements.
  • We act solely as facilitators and are not responsible for quality, availability, or outcomes of care delivered by third parties.
  • Users are advised to verify the credentials of healthcare providers and travel agents independently.

6. Fees and Payment

  • All costs and payment terms for visa, travel, and healthcare services will be communicated transparently.
  • Payment policies, refunds, or cancellations are governed by the respective service providers.
  • We are not liable for delays, changes, or cancellations imposed by external providers.

7. Intellectual Property

  • All site content, logos, and trademarks are proprietary or licensed to us, protected by applicable laws.
  • Unauthorized use or reproduction is strictly prohibited.

8. Limitation of Liability

  • The website and services are provided "as-is" and "as-available."
  • We do not guarantee uninterrupted access or specific results, nor are we liable for damages arising from use or inability to use the site or services.

9. Indemnity

You agree to indemnify and hold harmless Medical Visa India International Patient Services, Nile Wellness, Medicare Private Limited, and their affiliates from any claims or damages resulting from your violation of these Terms or misuse of the services.

10. Google Ads Compliance

  • We adhere to Google Ads policies for healthcare and travel advertising, including the use of remarketing and conversion tracking, while safeguarding user information.
  • No personal medical data is used for ad targeting.

11. Changes to Terms

We reserve the right to update or modify these Terms at any time. Revised terms will be posted on this website, and continued use signifies acceptance of the changes.

12. Ownership and Authorized Partnership

This website is operated by Nile Medicare Inc., who own and manage related platforms including international-patient.com and its subdomains.

13. Contact Information

For questions or concerns regarding these Terms or our services:

Address: Nile Medicare, Ventures Park, 5 Kwaji Cl, Maitama, Abuja 904101, Federal Capital Territory, Nigeria

Phone: +91 80760 36335

Email: care@international-patient.com